Mobility Rental FAQs

Bishop T.D. Jakes and his team want to ensure that every attendee, including the disabled and the elderly, has a safe, comfortable experience at MegaFest. We are proud to announce AABCO-Ready Rental Sales & Repair as our preferred mobility provider for MegaFest 2017. Whether you need a manual wheelchair or a power wheelchair, MegaFest has the perfect mobility rental for you.  Click here to download information on wheelchair rentals during the conference.

Please review this section for the most frequently asked questions about getting around safely during MegaFest. If you don’t see your question listed below, feel free to contact one of our courteous MegaFest team members at 1800-Bishop2 or 972.412.3500, and someone will assist you!

FAQ’s

Are special accommodations (wheelchair access, shuttles, elevators, etc.) made for disabled and/or elderly attendees?

Yes, we want to ensure that all of our attendees are comfortable during MegaFest. There will be prominent signage for wheelchair access, etc. located throughout various areas of the Kay Bailey Hutchison Convention Center, as well as outside of the building.

Can I rent a wheelchair or other mobility equipment to get around MegaFest?

Yes, you can rent and reserve a manual wheelchair, power wheelchair, or power scooter by contacting us at 1800-Bishop2 or 972.412.3500. One of our courteous representatives will help you through the process.

What are the acceptable payment methods for renting a wheelchair or other mobility equipment?

The following payment methods are accepted: MasterCard, Visa, and Discover.

In the event of an emergency, will there be medical personnel onsite for attendees with disabilities, expectant mothers, and/or the elderly?

Yes, there will be medical personnel, as well as security personnel onsite during MegaFest to ensure the overall safety and well-being of our attendees.

What happens if I become ill during MegaFest? Will I be provided a refund for the remaining days that I could not attend?

Unfortunately, we are unable to provide any refunds for any missed sessions during MegaFest.